Privacy Policy

Last Updated: Aug 18, 2025

Introduction

nz.SkillDirectly.com ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services at nz.skilldirectly.com.

By accessing or using our platform (nz.SkillDirectly.com), you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our platform.

Information We Collect

Account Information

Email Address: Used for account identification and communication
Name: Your preferred display name
Role: Whether you're a skilled person, task publisher, or both

We do not store your password in our database. Our authentication system securely handles login verification without storing your actual password.

Profile Information (Mostly Optional)

For skilled people, we only collect the information you choose to provide and publish on your profile. Most fields are optional, and you have control over what you share:

Professional Details: Preferred name, surname, occupation, location, hourly rate, years of experience, English proficiency level, education level, work permit status
Contact Information (mostly optional): Email address, phone number, social media handles, messaging service IDs
License Declaration (if applicable): Self-declared license status and links to official public registers
Profile Images (optional): Avatar/profile picture and showcase images of your work
Self-Introduction (optional): Text describing your skills and experience
External Links (optional): YouTube links for demonstrating your work
Payment Information (if applicable): Bank account details for subscriptions (account name, account number)

When you remove or edit any field in your profile, the previous content is immediately deleted from our database.

Task Listing Information (Mostly Optional)

For users who publish tasks, we collect:

Task Details: Title, description, location, occupation category, hourly rate, budget (optional)
Task Images (optional): Photos related to your project or task requirements
Contact Information (mostly optional): Name, email, phone, address, and social media handles for direct contact
Task Requirements: English proficiency requirements for applicants, profile attachment preferences
Payment Information (if applicable): Bank account details for task listing payments (account name, account number)

Information Collected Automatically

Cookies: We only use minimal language tag and authorization cookies to enable essential features on our platform
Login Activity: Date of last login (for free tier visibility management)

How We Use Your Information

We use your information for the following purposes:

To Provide Our Services: Creating and maintaining your account and profile
To Display Your Profile: Making your professional information available to potential employers as specified in your profile settings
To Publish Task Listings: Making your task requirements and contact information available to potential service providers
To Facilitate Direct Contact: Enabling page viewers to contact task publishers or skilled people directly using provided contact details
To Communicate With You: Sending notifications about your account, subscription status, and important updates
To Manage Account Visibility: Tracking login activity for free tier users to determine profile visibility
To Manage Task Visibility: Controlling when task listings are visible and managing their 45-day lifecycle
To Process Payments: Managing payments for subscriptions and task listings and tracking payment status

Publicly Visible Profile and Task Listings

Information you include in your profile and task listings will be publicly visible if you choose to make them public. This is essential to connect skilled people with potential clients, task publishers and employers.

Subscription Tiers and Data Retention

Free Tier Users (Skilled People)

Your profile must be kept active by signing in at least once every 95 days
If you do not sign in for over 95 days, your profile will become temporarily invisible (without notification)
Your profile visibility can be restored manually upon your next sign-in
No avatar or YouTube links are enabled in free tier profiles

Standard Tier Users (Skilled People)

When your subscription expires, your account automatically converts to a free tier account
Your avatar, YouTube links, and work images more than 2 will be deleted on the day your subscription expires
Your basic profile information will remain visible subject to the free tier 95-day login requirement

Task Publishers

Free Listings: Available only for major email providers (@gmail.com, @hotmail.com, @outlook.com, @icloud.com)
Task Lifecycle: Task listings remain visible for 45 days unless marked as resolved or deleted earlier

General Data Retention

Active Accounts: We retain your personal information for as long as your account is active
Deleted Content: When you remove information from your profile, it is immediately deleted from our database
Task Listings: Active task listings are retained for 45 days, after which they automatically expire. Invalidated or deleted task listings are removed immediately from public view but retained in our systems for 2 years for audit purposes (except that images are deleted immediately)
Payment Records: Payment information is retained for 2 years for audit purposes, after which it is securely deleted
Accounts Email Verification: Both skilled professionals and task publishers must verify their email addresses. Unverified accounts will be deleted after 3 days, though the same email address can be used to register again after deletion

Disclosure of Your Information

We may share your information in the following circumstances:

With Your Consent: When you have agreed to the sharing of your information
Service Providers: With third parties that perform services for us (e.g., payment processing)
Legal Requirements: When required by law or to protect our rights or the safety of our users
Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

Security of Your Information

We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Your Rights and Choices

Access and Update: You can access and update your personal information through your account settings
Account Deletion: You can request deletion of your account, which will remove all your personal information from our systems

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn we have collected personal information from a child under 18, we will delete that information promptly.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

nz@skilldirectly.com

New Zealand Privacy Laws

This Privacy Policy is designed to comply with the New Zealand Privacy Act 2020. We are committed to handling your personal information in accordance with New Zealand privacy principles.